Return/Refund Policy

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund. Please see below for more information on our return policy. 

RETURNS

All returns must be postmarked within 20 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at info@klunyia.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, include the number in the return package. Place the item securely in its original packaging and include your proof of purchase. 

Mail your return to the following address:

K. Lunyia Designs, LLC

Attn: Returns

1701 S 1st Ave 

Suite 307

Maywood, IL 60153

U.S.A.

We strongly recommend that you use a trackable method to mail your return. You may also use the prepaid shipping label enclosed with your package. 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least 10 days from the receipt of your item to process your [return] or [exchange]. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS

The following items cannot be [returned] 

• Earrings

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.